Purchases & Checkout
- What forms of payment are accepted?
We currently accept Visa, MasterCard, Discover and American Express. If you would like to make a purchase with an electronic check or need a purchase order form for your company, please send us an email via our "Contact Us" Form.
- How do I purchase the training?
In the navigation bar at the top of the website, click on "Shop." You will see the different courses available as well as some other products. Adjust the quantity and click the "Add to Cart" button for the items you want to purchase. Once you are ready to checkout, click on the "Checkout" button in the upper right corner of the page. This will begin the checkout process.
- How do I purchase and send courses to employees?
Follow the purchase and checkout process detailed above. Once you have completed the checkout, you will be taken to the My Purchase History page of your account. Click on "Send The Course" in the blue header. You'll have two options: either generate an access code for multiple courses or send access for a single course to a single employee via email.
- What is an access code?
Once you are in your account and on the Send The Course page, you will find instructions on how to create an access code. This is a code you can give to employees. They will be able to login to the site, input the access code and have direct access to the course you purchased for them. On the Send The Course page, click on the "Access Code Instructions" link for a document you can download and/or print. It will show employees how to simply use the code in order to get into the site and take the training.
- How many access codes can I create?
You can divide up courses using as many different access codes as you would like. For example, say you purchased 25 Clerks' courses. You'd like to create different access codes for groups of employees based on the shifts they work: 7 dayside employees, 6 swing employees, 4 nightside employees, 8 weekend employees. On the Send The Course page, in the Generate Code section, put in the quantity of courses for your dayside clerks: 7. Then click "Generate Code." A code will be generated that can be used to view the course 7 different times. Give that code (and the Access Code Instructions) to your dayside employees in person or send by email. Repeat the process for the remaining groups of employees.
- Do I need to create an access code to send a single employee access to a course?
No, you do not need to create an access code. The best approach for giving access to a single employee is to send the person the course via email. In your account, on the Send the Course page, follow the directions for Option 2: Send Via Email. Just fill in the person's name and email address, include a short message and click the "Send Course" button. The employee will then be emailed a link to the site, username and temporary password. Once the person logs in to the site, he or she will see a "Take The Course" link in the header.
- How do my employees use an access code to get to the course?
Once an employee receives an access code, the person just needs to go to the website, www.GoodTransactions.com and click "Login" in the upper right corner. When the login box comes up, the person needs to click "Access Code Login" and then fill in the login form including inputting the access code. Once the employee is logged in to the site, a "Take The Course" link will appear in the blue header. A document containing these instructions along with visual aids can be found on the Send The Course page in your account by clicking on the "Access Code Instructions" link.
- Does an employee need to have an email account in order to access the training course?
No. If an employee does not have an email account, you can simply generate an access code for that employee. When the person logs in to the system using the access code, filling in the email field is optional.
- What documentation is available to prove a person has completed the training?
Once a person completes a course, he or she will be offered a simple transcript that can be printed and put in the person's employment file. An official Certificate of Completion is also offered. For $9.95 (shipping and handling included), the employee can purchase a certificate.
- Do employees have to purchase their own certificates or may I purchase certificates for them?
You can purchase Certificates of Completion for your employees. Simply send us an email using the "Contact Us" form and we will make arrangements for you to purchase the certificates.
- How do I access my receipt?
Once logged in to the site, go to "My Account" (link in top right corner of the site) and click "My Purchase History" in the blue header. A mini-view of your purchase will be listed. If you wish to print out a receipt, click on the date. A detailed invoice will come up. Follow the instructions there to print the receipt.
